How will the CRM system with appropriate customer support and relationship management applications help reduce information silos?
a CRM system will help reduce information silos because trainers, nutritionists, and coaches will have access to member data and will be quickly and efficiently alerted regarding customer needs.
What is the most significant barrier to successful business process change?
The most significant barrier to successful business process change is organizational culture.
When a firm does something in which it is a world class leader?
A core competency is an activity for which a firm is a world-class leader, such as being the world's best miniature parts designer. A core competency relies on knowledge that is gained through experience as well as incorporating new, external knowledge.
Is one of the problems created by information silos?
Problems Created by Information Silos An information silo can result in problems such as a duplication of effort and redundant job roles. Silos may lead to the development of contrasting systems that can lead to an increase in costs and a lack of synergy.
What enterprise system is the best choice for GearOn select an option from the choices below and click submit?
A CRM system You chose a CRM system for GearOn. This was the best choice because GearOn primarily needs to improve its processes that relate to interactions with customers, and since it shares many of its functions with GearUp, an ERP or EAI system would be more elaborate than GearOn needs.
What are the 3 types of CRM?
The three types of CRM systems are operational, analytical and collaborative.
Which type of systems development is characterized by significantly?
67) Which type of systems development is characterized by significantly speeding up the design phase and the generation of information requirements and involving users at an intense level? 1) The most common form of IT-enabled organizational change is automation.
Which of the following should drive the entire system building effort?
Chapter 13
| Question | Answer |
|---|---|
| The entire system-building effort is driven by: | User information requirements |
| The oldest method for building information systems is: | The systems development lifecycle |
| Business processes are analyzed, simplified, and redesigned in: | Business process redesign |
Which of the following best defines a value chain model?
Which of the following best defines a value chain model? The value chain model highlights the primary or support activities that add a margin of value to a firm's products or services where information systems can best be applied to achieve a competitive advantage.
Which of the following illustrates the use of information systems to achieve product differentiation?
Which of the following illustrates the use of information systems to achieve product differentiation? A shoe manufacturer's use of information systems in selling custom, made-to-order shoes directly to customers.
How does ERP help resolve information silos?
To eliminate data silos, ERP software integrates different networks and applications into a single system. This ensures that users receive data quickly across all departments. The communication is streamlined, and there is a standard process established for the teams and the business.
What is a silo system?
A data silo is a repository of data that's controlled by one department or business unit and isolated from the rest of an organization, much like grass and grain in a farm silo are closed off from outside elements. Siloed data typically is stored in a standalone system and often is incompatible with other data sets.
Which statement about business process management BPM is false quizlet?
Which statement about business process management (BPM) is FALSE? BPM is never concluded because continuous improvement requires continual change.
Which of the following is the correct definition of the term business process?
Which of the following is the correct definition of the term business process? A business process is a network of activities for accomplishing a business function.
What are the 4 types of CRM?
CRM – Types
- Strategic CRM.
- Operational CRM.
- Analytical CRM.
- Collaborative CRM.
Which is the best type of CRM system to use for an SME?
HubSpot. HubSpot is hands down the best CRM for small businesses looking for a cost-effective CRM solution when they're getting started. It's a great customer database software for managing new leads. HubSpot is an easy CRM to use and offers a wide range of tools to manage the customer journey.
Which SDLC model is the best?
The answer to the question “which SDLC model is the best?” is Agile. The Agile model is a combination of an incremental and iterative approach and is focussed on fitting in well with flexible requirements.
What are the most common types of information system in an organization?
Major Types of Information Systems
- Transaction Processing Systems.
- Office Automation Systems.
- Knowledge Work Systems.
- Management Information Systems.
- Decision Support Systems.
- Executive Support Systems.
What is the oldest method for building information systems?
The systems life cycle is the oldest method for building information systems. The life cycle methodology is a phased approach to building a system, dividing systems development into formal stages.
Why supply chain is important to the business enterprise?
This helps avoid material shortages, which otherwise can hinder production and waste precious financial resources. Consequently, an efficient supply chain helps minimize delays, which is crucial for maintaining financial efficiency and efficacy.
What is value chain in entrepreneurship?
The term value chain refers to the various business activities and processes involved in creating a product or performing a service. A value chain can consist of multiple stages of a product or service's lifecycle, including research and development, sales, and everything in between.
Which of the following types of system enables management to make better decisions regarding?
Chapter 2
| Question | Answer |
|---|---|
| _________ enable management to make better decisions regarding organizing and scheduling sourcing, production, and distribution. | SCMs |
| The four major enterprise applications are: | Enterprise systems, SCMs, CRMs, and KMSs |
Which of the following is considered to be the fastest growing form of computing quizlet?
– Cloud computing: computing power and software applications supplied over the Internet or other network. – Fastest growing form of computing.
How enterprise systems can eliminate information silos?
To eliminate data silos, ERP software integrates different networks and applications into a single system. This ensures that users receive data quickly across all departments. The communication is streamlined, and there is a standard process established for the teams and the business.
What is silos ERP?
What are Departmental Silos? Silos occur when different departments fail to share the same technology, processes and standards – creating separation among departments that negatively impact operations and company morale.
What is silo in ERP?
Silos occur when different departments fail to share the same technology, processes and standards – creating separation among departments that negatively impact operations and company morale.
Which of the following best defines business process management BPM )?
Which of the following best defines business process management (BPM)? BPM combines and streamlines the steps in a business process to eliminate repetitive and redundant work and to achieve dramatic improvements in quality, service, and speed.
Does a business process always includes information systems?
A business process always includes information systems. The overall performance of an organization has little to do with how well it manages its business processes. Globalization is the integration and interdependence of many facets of life made possible by rapid advances in information technology.
Which type of work would be a good candidate for improvement through automation?
Jobs that are performed in a predictable and finite space, such as on an assembly line, machine load/unload, or inspection, are excellent candidates. Essentially, the more precisely you can spell out a process, the better its suitability for automation.
What are the 3 types of processes?
Business Process Design – Three Types of Business Processes
- Operational process.
- Supporting process.
- Management process.